Everyday essentials. Delivered with care.
At Nutra Core, we work with shipping partners selected for the destinations they serve, helping your wellness and personal care essentials reach you with care.
Below, you’ll find details about order processing, tracking, and estimated delivery times.
Order Processing
Please allow 2–5 business days for us to prepare your order and hand it over to our shipping partner.
During major holidays or particularly busy periods, processing may take up to 7 business days.
Processing time is separate from delivery time. Business days exclude weekends and applicable public holidays.
Changes to Your Order
Please check your delivery address and order details carefully before completing your purchase.
If you need to request a change, contact us promptly through our Contact page, including your order number and the details you would like to update.
Once your order has entered shipping processing, we are unable to make changes, including changes to the delivery address.
Shipping Charges
Where shipping charges apply, the applicable cost will be shown at checkout before you complete your purchase.
Shipping charges may vary depending on your destination and the delivery service available for your order.
Estimated Delivery Times
Most orders are delivered within 7–12 business days after dispatch. During busy periods, please allow approximately 9–14 business days after dispatch, depending on your location.
These timeframes are estimates rather than guaranteed delivery dates.
Delivery may take longer because of:
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High order volumes or seasonal demand.
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Public holidays.
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Courier delays or changes to delivery schedules.
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Customs inspections for international shipments.
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Other disruptions affecting transit.
We work with our suppliers and shipping partners to help minimize delays and support your delivery.
Order Tracking
All orders are shipped with tracking.
Once your order has been dispatched, you will receive an email containing your tracking number. Please check your spam or junk folder if you cannot find it.
Tracking information may take several days to appear or update while your parcel moves through the carrier’s facilities.
If your tracking has not updated within 5 business days of dispatch, contact us through our Contact page and include your order number and tracking number.
Delayed Deliveries
If your order has passed the estimated delivery window, please visit our Contact page.
Include your order number and any available tracking details so we can review the shipment and help with the next steps.
Here to Help
Questions about shipping or the progress of your order?
Visit our Contact page. We aim to respond within 12–24 hours, although replies may take longer during busy periods or holidays.